Travel insurance · C2C Assist
Your Journey Our Assistance
Buy visa-ready travel cover, then use C2C Assist for emergencies, SOS, hospitals, documents and family coordination from C2C Travel Assist.
Get free travel quotes
Destination, dates and ages — then pick a plan with C2C Assist included.
Assistance
Emergency, SOS, hospitals, documents, family and local help from one C2C desk.
Medical cover
Emergency medical, hospitalisation, evacuation and repatriation as per the plan.
Travel protection
Trip delay, cancellation, interruption and missed-connection support on eligible plans.
Additional care
Senior companion, language bridge and baggage follow-up while you travel.
Included in every policy plan
What C2C Assist does
Like assistance add-ons on a travel plan, these ten services sit on every quote — emergency companion, SOS, hospitals, language, documents, family, baggage, seniors, journey recovery and local help.
Urgent coordination
C2C Emergency Companion
One dedicated number for coordinating medical, police, embassy, airline or other urgent assistance.
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WhatsApp alert
C2C Travel SOS
Traveller sends one WhatsApp message such as “SOS – I need help” and C2C Assist coordinates the next steps.
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Hospital guidance
C2C Medical Navigator
Helps a traveller identify an appropriate nearby hospital/clinic and understand the next steps.
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Basic interpretation
C2C Language Bridge
Basic interpretation/translation support when the traveller faces a language barrier with hospitals, police, hotels or transport providers.
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Lost papers
C2C Document Rescue
Step-by-step assistance after losing a passport, visa, ID, ticket or other essential travel document.
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Family in India
C2C Family Connect
Helps connect and coordinate with the traveller’s family in India during an emergency abroad.
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Airline follow-up
C2C Baggage Tracker
Assistance with airline communication, baggage reference numbers and follow-up until the traveller understands the status.
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Senior travellers
C2C Senior Travel Companion
Additional assistance for senior travellers with hospitals, airports, transport, language and local coordination.
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Missed connections
C2C Journey Recovery
When a trip is disrupted by cancellation, missed connection or major delay, C2C Assist helps the traveller work through the available alternatives.
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Find services
C2C Local Help Desk
Assistance finding trusted local services—hospital, pharmacy, police, embassy, transport, ATM, hotel or other essential services.
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What travel insurance covers
Protection that actually gets used abroad
| Benefit | Essential | Gold | Platinum / Elite |
|---|---|---|---|
| Medical expenses | USD 50,000 | USD 1,00,000 | USD 2,50,000 – 5,00,000 |
| Repatriation | Included | Included | Included |
| Baggage & passport | Limited | Higher limits | Highest limits |
| Trip delay / cancel | Delay | Delay + extras | Delay + cancellation |
| Personal accident | Basic | Included | Enhanced |
Limits are plan illustrations used in quotes. Final wording is as per the insurer policy schedule.
Products
Cover for every itinerary
Single trip
India outbound travel insurance
Medical, trip delay, baggage and repatriation for holidays and business trips leaving India.
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Visa ready
Schengen / Europe travel insurance
Embassy-friendly medical wording and repatriation for Schengen, UK add-on trips and continental Europe.
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Long stay
Student travel insurance
Longer-duration cover for students flying for study, plus parent visits on the same platform.
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Frequent flyers
Annual multi-trip insurance
One policy for several short trips in 12 months — consultants, exporters and visiting families.
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Guests to India
Inbound travel insurance (visiting India)
Cover for overseas visitors, NRI parents and inbound business guests travelling into India.
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How it works
Three steps, then you fly
- 1
Tell us the trip
Zone, dates, number of travellers, eldest age.
- 2
Pick a plan
Medical limit, GST-inclusive premium, and C2C Assist services included on the card.
- 3
Get the policy number
API issuance and a PDF certificate you can use for tickets and visa files.
FAQs
Questions travellers ask us
Who underwrites C2C Travel Assist policies?
C2C Travel Assist distributes travel policies from IRDAI-registered partner insurers. The contract of insurance is with the issuing insurer, not with C2C Travel Assist.
Do I get the policy instantly?
Yes. After traveller details are submitted we issue through the insurer API (or sandbox until live credentials are mapped) and let you download a certificate immediately.
Is this accepted for a Schengen visa?
Europe/Schengen plans include emergency medical and repatriation wording commonly used in visa files. Always check the latest embassy circular. We can re-issue a certificate if the consulate asks for a format change.
How are agents paid?
Advisors use a private referral link. When a policy is issued, commission is created as pending for that advisor.
What documents are needed to buy?
Passport name, date of birth, travel dates, destination zone, Indian mobile and address of the proposer. Passport number is recommended for outbound trips.
How do I claim?
Intimate the assistance number printed on the certificate and email claims@c2ctravelassist.in / care@c2ctravelassist.in with policy number, tickets and bills. Our claims desk coordinates with the insurer.
Need a human?
Our Vadodara desk handles travel quotes, visa wording and claims.
- +91 99098 58889
- assist@c2ctravelassist.in Customer Assistance
- claims@c2ctravelassist.in Claims / Service
- care@c2ctravelassist.in General Enquiries
- A 520-522, K10 Index, Opp. Grand Merrcure, Opp. Parsi Ground, Sayajigunj, Vadodara - 390005