Missed connections
C2C Journey Recovery
A cancelled flight or missed connection is a logistics problem first. We help you work through the alternatives the airline and your policy actually offer.
What C2C Assist does
- Support after cancellation, missed connection or major delay.
- Help working through available airline rebooking and hotel options.
- Clear note of what trip-delay or cancellation covers may apply on the policy.
- We do not issue new tickets; the airline or you purchase them.
Questions
Will C2C pay for the new ticket?
No. We help you use airline duty-of-care and, where relevant, the insurer’s delay or cancellation section. Payment follows those contracts.
C2C Assist is coordination support from C2C Travel Assist. It does not replace the insurer assistance number on your certificate, embassy services, or local emergency numbers. We do not diagnose or treat medical conditions. Cash benefits, if any, are paid only by the issuing insurer as per policy wording.