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C2C Local Help Desk

When you land and do not know which pharmacy, police station or embassy desk to use, the local help desk points you to essential services.

What C2C Assist does

  • Help finding hospital, pharmacy, police, embassy, transport, ATM, hotel or other essential services.
  • Practical, destination-specific pointers rather than a tourist guidebook.
  • Pairs with Medical Navigator and Language Bridge when the need is urgent.
  • Listings are guidance, not a guarantee of quality or cashless eligibility.

Questions

Do you operate clinics abroad?

No. We help you locate local services. Treatment is between you and the facility; cover is between you and the insurer.

C2C Assist is coordination support from C2C Travel Assist. It does not replace the insurer assistance number on your certificate, embassy services, or local emergency numbers. We do not diagnose or treat medical conditions. Cash benefits, if any, are paid only by the issuing insurer as per policy wording.